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Sunday, March 17, 2013

SkyCable Service: Who says it's worry-free?

Statement of Sky Cable on alleged attempted rape by one of their third party service providers
We received news yesterday that one of our subscribers is in the hospital due to an alleged attempted rape by one of our third party service providers. We are saddened to know of such incident. We do not condone such acts and we firmly believe that the individual who committed this heinous act should face all legal consequences after undergoing the necessary judicial process.

We truly understand the sensitivities of allowing third party service providers to enter our homes. Rest assured that we will further strengthen our internal processes to ensure the utmost safety of our subscribers.

In the meantime, the police authorities are already conducting their investigation. Our company will exert all possible efforts to aid in this process and is fully devoted in cooperating with the authorities during the course of their investigation. 

We are praying for our subscriber's speedy recovery and we are hoping for the early resolution of this case to give her justice.

Manhunt on for cable technician accused of attacking woman in Muntinlupa City
By: Abigail Kwok,
March 16, 2013 3:05 PM
The online news portal of TV5

MANILA, Philippines - A manhunt has been launched against a cable technician who allegedly stabbed and robbed a woman and also attempted to rape her in her apartment in Muntinlupa City. 

National Capital Region Police Office (NCRPO) director Leonardo Espina recently ordered authorities to track down the suspect, Rommel Mendoza.

"I ordered my men not to sleep nor stop until suspect is arrested and put behind bars," Espina said. 

The woman contracted the services of Mendoza after she encountered problems with her cable connection.

The victim tried to contact the Sky Cable hotline first but when she failed to get through, she decided to send a text message to Mendoza who installed her cable connection last month. 

The woman said that when Mendoza arrived at her apartment, he suddenly attacked her, stabbing the victim seven times and even attempted to rape her. 

The woman had to fake her own death to avoid being raped. The victim said Mendoza took her laptop, a mobile phone, and cash. 

Police appealed to the public not to immediately allow a stranger inside one's residence especially if a person is alone.

Worry-Free Service?

Dear Sir/ Ma'am,

We sincerely apologize for no cable TV signal caused by the technical problem our digital system is currently experiencing. Due to the same technical problem, our hotline is undergoing heavy congestion, preventing many subscribers such as yourself from immediately reaching us.

Please try unplugging your Digital Box, plugging it again and turning it on using your remote.

Alternatively, you can do manual scanning.
Press MENU
Input Password: 0000
Set Frequency to 447
Mode is NIT
then press START SEARCH
Once search is done, press EXIT to return to program

Again, please accept our sincere apologies on this matter. Rest assured that your concern will be attended.

Please disregard if your viewing is uninterrupted.

Thank you and best regards,

SKY Office Support
Customer Care Division

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